Effective date: October 2, 2026 · Terms & Conditions for Milestones Achievers Academy, which uses the Rellim OS childcare-management and payment platform (childcare-connect360.app).
These Terms & Conditions ("Terms") govern your use of Milestones Achievers Academy's parent portal and services, provided through the Rellim OS childcare-management and payment platform. By creating an account or using the service, you agree to these Terms.
Use of the service
You agree to provide accurate information and to keep your account sign-in details secure.
You may use the service only for lawful purposes and only as permitted by the Center.
Access to a child's information, photos, and records is limited to the Center's authorized staff and to the parents/guardians of children in the relevant classroom.
Billing and payments
Tuition, fees, and other charges are set by Milestones Achievers Academy. Invoices, credits, and payment history are shown in your portal.
Card and bank details are entered directly into our payment processor (Square) and are stored by that processor, not by the Center.
If you enable automatic payments, you authorize the Center to charge the payment method you save for the amounts shown, until you turn automatic payments off or remove the saved method.
SMS Terms & Conditions (text messaging)
Milestones Achievers Academy sends account and informational SMS text messages to parents and guardians who have opted in.
Program description: By opting in, you agree to receive text messages from Milestones Achievers Academy such as tuition and payment reminders, secure payment links, billing updates, and closure and event announcements.
How to opt in: Check the consent box in the parent portal at childcare-connect360.app during enrollment, or sign the Center's enrollment/consent form. Consent to receive text messages is not a condition of enrollment or purchase.
Message frequency: Message frequency varies based on account activity and Center announcements.
Cost:Message and data rates may apply. Milestones Achievers Academy does not charge for the text messages themselves; your mobile carrier's standard rates apply.
Opt out: Reply STOP to any message at any time to stop receiving texts. You will receive one confirmation message and no further messages. Reply START to opt back in.
Help: Reply HELP for assistance, or contact the Center directly.
Carriers: Wireless carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Acceptable use
You agree not to misuse the service, attempt to access accounts or data you are not authorized to access, disrupt the service, or use it to send unlawful, harassing, or misleading content.
Disclaimers and limitation of liability
The service is provided "as is" without warranties of any kind to the fullest extent permitted by law. To the fullest extent permitted by law, neither Milestones Achievers Academy nor Rellim is liable for indirect, incidental, or consequential damages arising from your use of the service.
Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice.